1. General Information

This privacy policy sets forth our policies and practices for the collection, storage, and use of personal information in the course of your use of our website (available at www.betsolutions.com), as well as your rights with regard to such information.
The words ‘we,’ ‘us,’ ‘our,’ stand for Betsolutions.

We are committed to comply with the European General Data Protection Regulation 2016/679 (the “GDPR”).
We will always treat your information with the utmost care and respect.
By using and/or visiting any section of this website, you agree to be bound by the privacy policy.

2. Information We Collect

We can obtain your Personal Information via a number of sources. This includes, without limitation:

• This includes your personal details such as name, surname, email address, phone number, messenger ID, resume, etc. This information is obtained through its voluntary submission to our system and may be processed for the purposes of answering your queries on our Website, operating our Website, ensuring the security of our Website, maintaining backups of our databases and communicating with you. The legal basis for such processing is contract.
• This includes which content you view, which products or games you are interested in, your dynamic IP address, browser type and operating system, referral source, etc., as well as information about the timing, frequency and pattern of your use of our Websites. This usage data may be processed for analysis purposes. The legal basis for such processing is our legitimate interest to improve the quality of our goods and services.
• Cookies are small files that are sent to your device when you access our Website. Please refer to the separate Cookie Policy section below for details on cookies and your choices about them.

3. How we process the information you provide

We use, store and process this data for the purposes of, allowing you access and use of the website’s functionalities; providing you a support and information service; contacting you; website administration and monitoring; maintaining accurate records of the information that we receive from website’s users; improving the website and our users’ experience; taking the first step for entering into a contract with you; statistical analysis and research; research and development; marketing and market research; customisation of the products and Services; exercising and defending legal claims; detection and prevention of fraud and other fraudulent activities.

4. Who we share your data with

• We may disclose your Personal Information to any member of our group of companies (i.e. our parent companies, their parent companies and all of the subsidiaries of such companies) when reasonably necessary for the purposes set out in this Policy.
• We may disclose your Personal Information to our professional advisers and business partners when reasonably necessary in order to manage risks, obtain professional advice, or to establish and defend our legal claims, whether in court or in an out-of-court procedure.
• Any our employees or partners who are associated with processing of your Personal Information have signed confidentiality agreements to respect the confidential nature of your information pursuant to applicable data protection and privacy laws. We never sell or rent your Personal Information to third parties.
• We can use third-party service providers to help us provide services related to the website and the payment services. Service providers may be located inside or outside of the European Economic Area (“EEA”). These providers have limited access to your information and are contractually bound to protect and to use it on our behalf only for the purposes for which it was disclosed and as well as to provide the same level of data protection and be consistent with this Privacy Policy.

In addition to the above, we may disclose your Personal Information when this is necessary for compliance with a legal obligation to which we are subject.

5. Data retention

We will ensure that any personal data we process for any purpose shall not be kept for longer than necessary for that purpose. We may retain your personal data where such retention is necessary to comply with a legal obligation to which we are subject, or in order to protect your legitimate interests or the vital interests of another natural person. We may also keep derivatives of your information for analytics purposes where no automated decision-making is involved.

6. Data subject rights

Under the GDPR, you have the right to:

• make subject access requests regarding the nature of information held and to whom it has been disclosed;
• prevent processing likely to cause damage or distress;
• prevent processing for purposes of direct marketing;
• be informed about the mechanics of automated decision-taking process that will significantly affect them;
• have significant decisions that will affect them taken solely by automated process;
• sue for compensation if you suffer damage by any contravention of the GDPR;
• take action to rectify, block, erased, including the right to be forgotten, or destroy inaccurate data;
• request the supervisory authority to assess whether any provision of the GDPR has been contravened;
• have personal data provided to you in a structured, commonly used and machine-readable format, and the right to have that data transmitted to another controller; and
• object to any automated profiling that is occurring without consent.

You may exercise any of the rights described in this section before by sending an email to [email protected]. Please note that we may ask you to verify your identity before taking further action on your request.

Particularly, please note that:

Withdrawing consent. Where we have specifically requested your consent to process your personal data, and you are no longer interested in keeping that consent, you can withdraw your consent at any time. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal.

Objection to processing. In certain circumstances, individuals have the right to object to the processing of their personal data at any time. This effectively allows you to stop or prevent us from processing your personal data.

By way of illustration, an individual can object to the processing of their personal data for direct marketing at any time. This includes any profiling of data that is related to direct marketing.

This is an absolute right and there are no exemptions or grounds for us to refuse. Therefore, when we receive an objection to processing for direct marketing, we will not process your data for this purpose.

However, please note that, besides the above mentioned, the right to object to processing of personal data is not absolute and can only be exercised upon the preconditions as set out by applicable law.

7. Contact us

If you have questions about this Policy or our information handling practices, or If you are seeking to exercise any of your rights under GDPR, please contact our Data Protection Officer at:

• [email protected] or
• Byterivers Limited Address: Avlonos 1, Maria House, 1075, Nicosia, Cyprus

8. Filing a Complaint

If you are not satisfied with how we manage your personal data, you also have the right to lodge a complaint with your local data protection authority.

9. Validity

This Privacy Policy was lastly updated on 10^th  January 2022.